Protect yourself against bank card fraud

Photo: File.

Bank card fraud is a reality and it is wise to clue yourself up on how to prevent yourself falling victim.

Willie van Zyl, head of card issuing, commercial and consumer cards, Barclays Africa provided some tips to keep in mind.

– Key in PIN  in such a way that no one else can see what the code is.

– Set a daily withdrawal limit that suits your needs to protect yourself in the event that your card and PIN are compromised.

– Do not ask anyone to assist you at an ATM, not even a security guard or bank official. Rather go into the bank for help.

– Do not insert your card if the screen layout is unfamiliar.

When using your card for a purchase, remember the following safety tips:

ALSO READ: Police bust fraudsters with 70 bank cards

– Sign your card on the reverse side as soon as you receive it.

– Do not let the card out of your sight for any point-of-sale (POS) or other card-based purchase.

– Review your account statements thoroughly .

– Ensure you get your own card back after every purchase.

– Never write down your PIN or disclose it to anyone.

– Immediately report lost or stolen cards.

– Destroy your credit card receipts before discarding them.

When using your card at point of sale devices, the person handling the transaction should do the following:

– Hold the card until the transaction is completed.

– Ensure the card security features are present.

– Compare the cardholder’s signature on the card to that on the sales voucher.

– Phone for authorisation if requested to do so by the POS device.

– Make an imprint of the card in the case of a manual transaction.

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Online shopping tips:

– Customers should always remain vigilant when shopping online.

– Customers should also look for a lock icon/picture on the top of the page, next to the area where the web address is typed in.

– When shopping online it is important to keep in mind that not all overseas acquirers (and merchants) are set up with 3D Secure, which is now a mandatory security feature for online shopping in South Africa.

– 3D secure is an additional authentication process where a One Time Pin is sent to cardholders to authorise the transaction.

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