update


UPDATE: Six weeks to clear mail backlog after strike

Photo: Supplied

It will take the SA Post Office up to six weeks to clear a mail backlog following the recent nationwide postal workers strike.

“The backlog for Gauteng is expected to be processed within six weeks from the beginning of August,” spokesperson Johan Kruger said.

Kruger said it would take four weeks to clear the backlog for the rest of the country from when workers went back to work on 19 July.

ALSO READ: Post office strike ends

The post office said in a previous statement the backlog would take “roughly” 20 work days to be processed.

Kruger said this initial estimate was pushed back because of an increase in the volume of mail since then.

“We have revised initial estimates because of an upsurge in mail volumes as bulk customers lodged large volumes they held back during the industrial action,” he said.

Resolving the backlog for international parcels was expected to take longer though. This is because such mail entered the country at the usual rate despite the strike as well as the more intricate clearance process involved.

ALSO READ: VIDEO: Rooihuiskraal post office building an ‘eye sore’

All international air mail is processed through the Johannesburg international mail centre.

Their clearance process is more intricate as shipments must be checked for illegal contents and assessed for import duty.

Sometimes proof of contents and an invoice could be requested from customers.

The post office said it was considering deploying staff from other facilities as well as working extra shifts to speed up clearing the international mail backlog.

“We understand the importance and value of each mail item and apologise for the inconvenience,” said Kruger.

“At the same time, we would like to thank our customers for their patience and understanding as we work to return mail processing to normal.”

ALSO READ: Post office ready for social grants

Do you have more information about the story? Please send us an email to [email protected] or phone us on 083 625 4114.

For free breaking and community news, visit Rekord’s websites:

Rekord East

Rekord North

Rekord Centurion

Rekord Moot

For more news and interesting articles, like Rekord on Facebook, follow us on Twitter or Instagram

  AUTHOR
Keitumetse Maako

Latest News

COMMENTS

Top
Recommended Story x
UPDATE: TMPD awaits SAPS confirmation on petrol hike strike

Thanks for your referral. We have no doubt your friends will love our newsletter as much as you!

Don't forget to verify your email.

to our FREE newsletter
SUBSCRIBE to our FREE newsletter.




SELECT your titles:

Centurion Rekord
Rekord East
Rekord Moot
Rekord North


Get regular news updates sent directly to your inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites

SUBSCRIBE to our FREE newsletter

SELECT your titles:

Centurion Rekord
Rekord East
Rekord Moot
Rekord North

Get regular news updates sent directly to you inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

Subscribe Here
1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
Your details:


Your friends: