ADT apologises for shooting client’s son

A man was shot in the leg in his home by an ADT reaction officer early on Wednesday morning. Photo: Centurion Concerned Citizens.

ADT Security has apologised after one of its reaction officers shot a client’s son in his home in Heuweloord in the early hours of Wednesday morning.

“We highly regret this unfortunate incident and sincerely apologise to the resident and his family,” said ADT district manager (Northern Region) Leon Muller.

Muller said the reaction officer was responding to an emergency alarm at a Heuweloord home that was triggered at 05:06.

He said he mistook the homeowner’s 22-year-old son for an intruder.

The reaction officer rushed to the home when no one answered the phone, a protocol the company said it followed every time an emergency alarm was triggered.

“The ADT monitoring centre attempted to contact the customer to verify the situation but the call was not answered. According to protocol, the centre immediately dispatched a reaction officer,” Muller said.

When the ADT officer arrived at the house, he saw the door of an outside room was open.

He investigated and found an unlocked security door. He went into the house to check for any signs of forced entry.

He noticed someone in a dark room walking towards him. He called out, but heard no answer.

“[The officer] assumed it was a perpetrator and fired at the person in the room,” said Muller.

Early information suggested the son was in his bed when the officer fired, but ADT denied this.

Netcare 911 was immediately called in to treat the injured man. He was taken to Muelmed hospital and was in a stable condition.

It is not known why the son did not reply to the officer’s calls.

Muller said ADT would conduct an internal inquiry while continuing to co-operate with the police investigation.

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Kristian Meijer

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